Organisation: Transport for London
Date of Publication: April 2025
Uploaded to Knowledge Centre: 3 June 2025
This TfL data shows that the injury risk rate for the capital’s trial of rental e-scooters decreased year-on-year over the first three years of operation.
TfL has been working in partnership with London Councils, participating boroughs and the two e-scooter operators to deliver the new 24/7 transport service across London.
The initial trial launched in June 2021 and the new report, which covers the first year of Phase 2 of the trial (September 2023 – September 2024), shows that demand for rental e-scooters is increasing, with a 27% rise in customers taking more than one ride.
Since launching, more than five million journeys have been made with around 7% now replacing car journeys.
The scheme has expanded significantly over the last four years, and rental e-scooters are now more widely available than ever before. Lambeth and Ealing recently opened the trial to the rest of their boroughs, and Wandsworth has now joined, adding an additional 35 km² and 170 parking bays to the trial area. This takes the total trial area to around 300 km² and the total number of parking bays to 1,300.
The trial has used learnings to improve its safety record, with latest data showing that just 0.0004% of trips resulted in serious injury, and there were 1.9 fewer operator-reported serious injuries per million km travelled in Phase 2 compared to Phase 1.
New analysis has also been published to show that the injury risk rate for the trial decreased year on year over the first three years of operation. There have still been no fatalities during the trial, and operators also reported that more than 94% of trips complied with rules around parking.
Click the link below to view the full report:
https://content.tfl.gov.uk/london-e-scooter-rental-trial-phase-2-report-findings-september-2023-to-september-2024.pdf